Privacy Policy

At The Handmade we are committed to protecting your privacy. We want to ensure that you can feel totally comfortable when placing your order with us – safe in the knowledge that your personal details will be treated with the utmost respect.

With this aim in mind we offer the following Confidentiality Guarantee:

Regarding data associated with our Facebook login module, our Facebook social login module will collect your registered email and name with facebook to streamline the auto registration process on our website. We will not be dealing with any other info from Facebook. These data will be processed by our social login module in order to simplify your registration process with us. This is the only purpose. The data and any registered account with us can simply be deleted by sending a request email to support@thehandmade.co.uk

Regarding other website functions, we will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Web Trader Code of Practice. All personal details are held securely on our dedicated secure server with restricted access.

We will NEVER make our databases available to any other organization – so you can rest assured that your contact details will not be used by any third party for marketing purposes.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future. You can remove yourself from receiving marketing material from us at any time.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccurate we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.